Overview

Tie your cameras, alarms, and access systems into a monitoring team that actually watches, verifies, and responds instead of just recording what happened. Monitoring connects your sites to trained operators who assess alerts in real time, filter out noise, and trigger the right response so issues are addressed quickly, not discovered hours later.

Signals, video, and access events are reviewed against your site instructions, allowing the team to verify activity, contact on-call personnel, dispatch patrol or guards, and coordinate with law enforcement when required.

How we’re different

• Monitoring tailored to your environment: intrusion, fire, panic, video analytics, access events, and other critical signals defined in your response plan.

• Operators trained to verify events using cameras and site data, reducing false dispatches and focusing attention on real problems.

• Clear, documented escalation paths so everyone knows who gets called, when patrol is sent, and when law enforcement is involved.

• Ability to integrate with on-site guards and mobile patrols, creating a feedback loop between what cameras see and what officers do on the ground.

• Detailed incident logs and reports for every significant event, supporting internal reviews, compliance, and insurance needs.

Use cases

• After-hours monitoring for offices, retail, and mixed-use sites where there is no on-site staff overnight.

• Video verification of alarms to reduce false calls, improve response, and give field units more information before they arrive.

• Monitoring of sensitive areas like loading docks, storage rooms, server spaces, or restricted-access zones.

• Coordinated support for multi-site portfolios that need consistent alarm handling and documentation across all locations.

• Short-term elevated monitoring during higher-risk periods such as major incidents, threats, construction, or relocations.